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Troubleshooting
Troubleshooting
Something not working? Here is how to fix it, step by step, in just a few minutes.
The app isn't working
The app crashes or won't open
The app is slow or freezes
Photos or Reels won't show
The app is in the wrong language
Sign-in and notifications
I can't sign in
I'm not getting notifications
My account is suspended, or I want to delete it
My message won't send in chat
Listings, photos and videos
My listing isn't showing
A photo won't upload
My video or Reel won't publish
My listing appears twice
Payments, updates and support
A problem with a Spotlight or Premium purchase
How to update the app
Report a bug
Contact support
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