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Help Center›Security & trust

Security & trust

How to spot scams, deal with confidence and enjoy AllEasyWay with total peace of mind.

Spotting and avoiding scams

  • What are the golden rules for staying safe?
  • Someone asks me to pay in advance: is it a scam?
  • Someone sends me a link to complete the sale: what should I do?
  • How do I spot a fake buyer or a fake "courier"?
  • A listing looks too good to be true: what should I check?

Reporting, blocking and moderation

  • How do I report a suspicious or prohibited listing?
  • How do I report a user, a message or a piece of content?
  • How do I block someone who's bothering me?
  • What does AllEasyWay do about fraud and abuse?

Meeting and paying safely

  • How do I arrange a safe in-person handover?
  • Which payment methods should I favour between individuals?
  • Can I buy from a seller far from where I live?
  • How do I use chat safely?

Personal data & prohibited items

  • How do I protect my personal data on the app?
  • What items and content are prohibited on AllEasyWay?
  • I think my account has been hacked: what should I do?
  • How do I recognise a fake profile or impersonation?
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