My payment failed or my ad wasn't boosted, what should I do?

If a payment fails or the feature doesn't apply straight away, try this:

  • Check your internet connection and try again after a moment.
  • Make sure the payment method on your Apple or Google account is valid and up to date.
  • Close and reopen the app to let the boost sync.

Good news: if an amount was charged but the boost doesn't appear, the app tries to restore your purchase automatically. You're never charged twice for the same boost.

If the problem persists, email us at contact@alleasyway.com with the date, amount and the ad concerned, and we'll check with you.

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