Centre d'aide

My account is suspended, or I want to delete it

An account can be suspended if it breaks the Community Charter or the terms: banned listings, abusive behaviour, impersonation attempts. If you think it's a mistake, contact us at contact@alleasyway.com explaining the situation.

To delete your account yourself:

  • Open your profile, then settings.
  • Choose Delete my account and confirm.

Deletion removes your profile and your listings. It's permanent, so save anything you want to keep before confirming. To learn more about your data, see the privacy policy.

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