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Messaging
Messaging
Chat with buyers and sellers safely, right inside the app.
Starting and managing a conversation
How do I contact a seller?
Where do I find my messages?
How do I reply to and keep track of a conversation?
What should I say in a first message?
I'm not getting message notifications, what should I do?
Photos, translation and chat tools
How do I send photos in a conversation?
How does automatic translation work?
Can I share a listing or profile in chat?
How do I negotiate well over chat?
Calling vs. messaging
When should I use the “Call” button?
How do I show or hide my phone number?
Why don't I see the “Call” button on a listing?
How do I arrange the handover of an item?
Safety, scams and moderation
Why should I never pay remotely or outside the app?
What information should I never share in chat?
How do I recognise a scam?
How do I block a user?
How do I report a message or a user?
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