Yes. As a professional selling to consumers, you are bound by the legal guarantee of conformity and the guarantee against hidden defects set out in consumer law.
In practice this means that:
- the item must match its description and its expected use;
- for a covered defect, the buyer can ask for repair, replacement or, failing that, a refund;
- these guarantees are mandatory and come on top of any commercial warranty you may offer.
Be sure to state clearly in your ads the product's condition (new, refurbished, used) and the applicable warranties. Honest information avoids disputes.
These obligations are your responsibility as a professional seller; AllEasyWay remains a host that connects people. See our terms of sale.