If you are not alerted when a new message arrives, a few checks usually fix it.
- Make sure notifications are allowed for AllEasyWay in your phone settings.
- Check that you are connected to the internet (Wi-Fi or mobile data).
- Open the Messages tab: new exchanges appear there even without a notification.
- Make sure “Do Not Disturb” or battery saver isn't blocking the app in the background.
Closing and reopening the app, or installing the latest update, fixes most display issues.
If the problem continues, write to us at contact@alleasyway.com with your phone model and we'll help.