Laseli bila
Centre d'aide

The seller isn't replying, what should I do?

Sometimes a seller takes a while to reply, or doesn't reply at all. It's often nothing personal: the item may already be sold, or the person may simply be busy.

Our advice:

  • Wait a day or two before following up once, politely.
  • Check that your message is clear and asks a simple question.
  • If a green Call button is shown, you can try phoning.
  • With no answer, look for an equivalent listing: on a local app, good deals are never far.

Don't send messages over and over. If a seller behaves inappropriately, you can report or block them from the conversation.

Cet article vous a-t-il aidé ?
Vous avez encore besoin d'aide ?

Notre équipe vous répond sous 48 h. contact@alleasyway.com

Nous contacter