The European P2B regulation (Platform to Business) governs the relationship between online platforms and the professionals who use them. It guarantees you transparency and fair treatment.
As such, you benefit from:
- clear terms and conditions, available in our terms of sale;
- advance notice of any significant change to those terms;
- an explanation if one of your ads or your account is restricted, suspended or removed;
- a point of contact for your complaints: contact@alleasyway.com.
The main factors that influence ad ranking (relevance, freshness, location and paid boosts) are described in our help. You can always ask us for clarification.
If you believe a decision is unjustified, write to us: we review every complaint in good faith.